Returns and Exchanges Policy
All sales of REP Athletics merchandise are final.
Due to the custom and limited-edition nature of our products, REP Athletics does not accept returns, issue refunds, or process exchanges for any merchandise purchased through our website, in person, or at REP events.
This policy applies to all items, including but not limited to:
Apparel (e.g., shirts, hoodies, shorts, hats)
Accessories (e.g., bags, socks, pins)
Custom or pre-order items
Exceptions
The only exceptions to this policy are:
If you received an incorrect item
If the item arrived damaged or defective
In such cases, you must contact us at [your email] within 5 business days of delivery with your order number and photos of the item. Approved cases will be eligible for replacement only, subject to inventory availability.
By placing an order, you agree to this policy.
We appreciate your understanding and support of our brand. Every piece of REP merch is part of a limited-run collection crafted to reflect excellence, exclusivity, and purpose.
No Refund Policy
All payments made to REP Athletics for services are final and non-refundable.
This policy applies to all REP services, including but not limited to:
Group training sessions
Private lessons
Tournaments, camps, clinics, or special events
Mentorship or coaching programs (in-person or online)
Digital content, subscriptions, or virtual services
NO REFUNDS, CANCELLATIONS, OR CREDITS
Once a purchase is made, no refunds, credits, transfers, or exchanges will be issued for any reason, including but not limited to:
Scheduling conflicts
Illness or injury
Lack of participation
Changes in personal or work circumstances
Dissatisfaction with instruction or outcomes
LATE OR MISSED APPOINTMENTS
Clients who arrive late or miss a session forfeit that time. Sessions will end at the originally scheduled time to respect the next appointment. No rescheduling or refund will be granted for no-shows or cancellations.
PROGRAM COMMITMENTS
By enrolling in REP Athletics programs or services, you understand you are reserving a spot in a very limited-capacity offering. Your payment secures your commitment to participate fully in the duration of the service.
EXCEPTIONS
Refunds or credits will only be issued if REP Athletics cancels a session, event, or program without offering a suitable reschedule. In this case, clients will be notified and given the option of a rescheduled service or account credit.
AGREEMENT TO TERMS
By purchasing REP Athletics services, you acknowledge that you have read, understood, and agree to abide by this No Refund Policy.